Difference between revisions of "Help Desk"
From Convivial Tools Database
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Some larger companies may also have a telecom team that is responsible for the phone infrastructure such as PBX, voicemail, VOIP, telephone sets, modems and fax machines. Companies with custom application software may also have an applications team, who are responsible for development of any in-house software, and who may be assigned problems such as software bugs from the Help Desk, or requests for new features or capabilities. | Some larger companies may also have a telecom team that is responsible for the phone infrastructure such as PBX, voicemail, VOIP, telephone sets, modems and fax machines. Companies with custom application software may also have an applications team, who are responsible for development of any in-house software, and who may be assigned problems such as software bugs from the Help Desk, or requests for new features or capabilities. | ||
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==The Help Desk as an Information Source== | ==The Help Desk as an Information Source== | ||
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[[Category:Convivial Product]] | [[Category:Convivial Product]] | ||
| + | [[Category:Copied from conviviality.ouvaton.org]] | ||
